Nigerian Banks Set to Charge Customers for Failed Transactions

CBN Goes Hard On Nigerian Banks, Announces Fines for Failed Transaction Reversals, Others

Nigerian Banks Set to Charge Customers for Failed Transactions

Nigerian banks have already begun taking charges for failed transactions from customers, a move that could further deteriorate economic hardship already assailing the masses.

The charges were imposed following a CBN directive earlier this year that directed banks to penalize customers who initiate direct debit transactions on their account but lack funds to complete the transaction.

In an email notice sent out to customers by Stanbic IBTC on Thursday and seen by Peoples Gazette, the penalty of one percent of the amount being transferred or N5000 of such, depending on the highest fee, will be charged against the customer who breach the new guideline.

“If there’s no money at the time of the failed transaction, the charge will be withdrawn from the account whenever it is funded,” IBTC said.

Direct debit is a standing order initiated by an account holder that enables the bank to debit a designated amount directly from the customer’s account at a mutually agreed date.

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